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What? Tom weiß, dass er sich durch aktives Zuhören in die Lage anderer Menschen versetzen kann. Findet er dann eine passende Lösung für den Kunden, muss er diese Lösung auch richtig vermitteln. Our service expert will answer the question "What, how, what?" and "What?" Tom tells the customer, what something good is. Then he tells them how it is done and what the next steps are done. First of all, Tom has a "WOZU" statement of the study. How important that is, is the following study. A employee should be here to a copy of the copy of the paper with the words "I have five pages to copy, can I use the copy of the copy?" So he was to about 60% successful. In the following following the experiment, he was also able to find his own purpose. He said, «I have five pages to copy, do I use the copywriter, because I have to copy them?» Although that is not a real reason, it was in 93% of the cases that were successful. This shows that people react positively, in this case kooperatively and freigeable, on the reasons. As second as Tom explains how he works. Depending on which customer he has Tom, he makes this differently. Analytische und liebenswerte Kundentypen erwarten ein ausführliches Wie, Antreiber und Ausdruckstarke hingegen nur ein kurzes. As thirdly, Tom will tell the customer exactly what happened next. Why this is important, is a further study. There was a lot of people who were to go to the university, that certain Impfungen were important. Over 90% of the students were to go to, but only 17% were to go to the university. In the following semester, they received a such a proposal. The other people found over 90% important to the Impfings. The difference is that they would say to the students, how they would be a medical service and when they would be open. They received so concrete information about the further procedure. The result: It took 76% of students to be vaccinated. People need a "Supps" to the "Wie" to use. Through these three steps can also be your customers from a new order. Write yourself the words "what", "what" and "what" on a letter. Please read these words in the next few weeks, at least three times. If you want to see someone from your opinion, be careful of the words on your letter. You will see: "That works!"
